Click the WorldPay or CCNow buttons to order online and pay through a credit card. WorldPay charges in euro, even for payments in US dollars. If your card is not accepted at WorldPay, you may try CCNow. CCNow offers manual credit card clearing which usually works even when a card was rejected by WorldPay.

There is a shipping and handling charge of 25 dollars for orders through CCNow; there is no shipping and handling charge for orders through WorldPay. If you choose to pay directly into one of our bank accounts, you can avail of a discount of 20 percent. For European orders the direct payment would have to be in euro to a bank account in Germany or in UK pounds to an account in the UK.

For non-EU countries, the wire would have to be done in US Dollar to a bank account in Asia. Wire charges, as well as a 25 US Dollar overseas banking charge, are to be paid by the buyer.

For further information, please write to:

Please note that all customs matters are the responsibility of the recipient.

This includes customs charges as well as requests and complaints at a country's customs authorities, in case a package has been opened for examination and not properly sealed again thereafter.

Customs officials of some countries may remove a small amount of merchandise for examination. Please note that in such a case, we cannot reship the lacking amount (usually less than 5 grams).

However, if a customer decides on legal action because of a missing quantity (directed against the customs authority of a country), we can provide testimony through an attorney public as to our standard packaging and sealing. We also can provide proof that we shipped a product weight corresponding to the order placed by a buyer.

Order cancellations: if an order is cancelled after it is shipped, there is a cancellation charge of 50 US dollars. This covers the courier costs as well as administrative expenses for the payment processing. Please note that order cancellations nevertheless are a loss for Sumatra Pasak Bumi, as returned shipments cannot be sent to another buyer but are destroyed.